Hotales

Hotales
The Life and Times of A Hotel Desk Clerk

Tuesday, August 30, 2011

Lessons Learned the Hard Way


Hungover hotel hell:
Seriously, word to the wise: do not drink a lot if you have to work the next day! I went to a party Friday night because one of my good friends was celebrating the big 3-0 and I definitely had a little too much to drink. I fell twice which ruined one of my knees and one of my ankles, I woke up to chewed up stilettos because I didn't put my puppy up after walking him and I couldn't move without feeling slightly sick. Needless to say I was pretty much useless and didn't know how the hell I was going to work an 8 hour shift with people whining and complaining about the dumbest shit. Somehow, I made it work on time although I looked pretty rough. Pony tail, no makeup and a college t shirt. Not my best look! Anyway, the people started to come check in and of course they were all picky assholes. "Can we switch rooms? We don't like the view!," "Can we have more towels?," "Can we.. can we.. can we...!" I was about to lose my mind running around the hotel like a crazy person. Finally, the rush was over and I sat down to eat my lo mein. While I was stuffing my face, this guy comes to the desk to HIT ON ME. Really? I look like a dog and I'm stuffing my face with chinese food and this is the moment you choose to hit on me? I brushed him off because he looked like he might be a serial killer and then went back to eating when all of a sudden I hear yelling at the pool. Before I go on, let me give you the back story. Friday night there was a pretty heated argument between two guests at the pool. This crazy fat lady and her husband wanted to lay by the pool and read but there were children playing marco polo and splashing around. I mean, that's what kids do when they're in a pool. Instead of asking the parents in a polite way to maybe get their kids to play a little quieter, this lady starts yelling in the dad's face and demanding he leave with his "demon children." Of course, the guy gets mad and starts yelling horrible things back to her and it just got worse and worse. Finally, I broke them up and they parted ways. I assumed it was all over but just as I sat back down Saturday night to eat my lo mein, I heard the yelling and, of course, it was the crazy fat lady. Only this time, she was yelling at someone else! I was so hungover, I just prayed for it to stop but I knew I was going to have to walk down there and calm her down once again. I got to the pool and the beastly lady that was yelling is in the face of some small woman, but she didn't look like she was backing down any time soon. Apparently, there were two little girls in the pool splashing and instead of going to the mom (the small woman), the beast started yelling at the children. I'm not a mom, but I know if some stranger was SCREAMING at my kids, I would beat her ass. These two women just would not stop arguing and I could tell it was getting worse and worse. I knew eventually someone would start swinging so I just kept telling them to calm down and that the pool was for ALL hotel guests, including children. Then the crazy lady turned on me. She was threatening to check out early and never come back -- LIKE I GIVE A FUCK LADY! Then, all of a sudden she threw a pool chair in the pool... WITH KIDS IN IT!! I had to ask her to leave the pool area and when she kept saying no, I told her I would have to call the police to escort her out. Finally, she went back to her room, came back downstairs and checked out early. She was yelling and swearing at me the whole time and then she had the nerve to ask me for all her money back. HAHAHAHAHAH!! I'm hungover, pissed off and annoyed and you think I'm going to be generous and give you your money back after you just called me a "motherfucking bitch?" Get the fuck out! I wish she would have kept yelling so I could have her ass toted off by the cops because she was a piece of work. The funniest part of the whole argument at the pool was when one of the dads stepped in and said "Ma'am, you're getting really worked up and I'm scared you're going to have a heart attack. I mean, you're not exactly in shape are you?" Oooooh, man! I 'bout died but I knew I couldn't laugh. That was when she went back to her room to pack up, actually, so I should have thanked that guy. Needless to say, I've learned my lesson about drinking the night before work. The crazy stuff always happens when I'm the least capable of handling it.


No comments:

Post a Comment