Scheduling Conflicts

Boss lady:

Coming from a family of mostly men (all with hot tempers), I can pretty much handle anything when it comes to the maintenance men I supervise at the hotel. They are both pretty hot tempered country boys and can let a lot of tension build up and then just explode at the smallest thing. Over the past few weeks, I've noticed things getting really tense and small arguments occurring but I figured they were grown ass men and could deal with it appropriately. I mean, everyone has little annoyances with coworkers once in a while. I came into work this morning and wasn't even here 10 minutes before I had a guest in my face complaining about screaming on the 3rd floor. Ok, the 3rd floor is where the maintenance office is so I was just praying and crossing my fingers the whole way up that it wasn't my two guys because I knew it would be a long day if they were going at it. I got upstairs and starting following the shouts and sure enough there was tweedle dee and tweedle dum hootin' and hollerin' like buffoons! I immediately jumped in because I know when a guy is about to swing and it looked like it was escalating to that level pretty quickly. I had idiot number 1 yelling at me about idiot number 2 and idiot number 2 shouting and swearing about idiot number 1. It took me a few minutes to get them shut up but then they'd just go right back at it. FINALLY, I got the two jackasses to sit down and shut up after threatening them with suspension and raising my voice!! When I got to the heart of the issue, it was over the fucking schedule. Are you kidding me? Two grown ass men with families are about to start swinging on each other because they don't want to work on a saturday?!?! WHAT THE FUCK? I was so mad and you better believe I got real southern and real mean real fast!! I wish I would've had my granny's cast iron spoon 'cause I would have knocked the shit out them for causing such a scene during work hours while guests were present. They just sat their quietly and I'm sure they probably had a few things to say to each other about me when I left but at least I got them to shut up and stop acting like hooligans... or so I thought! Not even an hour later, one of them came storming out of the elevator yellin', "I CAN'T WORK WITH HIM! HE'S SUCH A MOTHERFUCKER!" That was it for me!! I called both of them into my office, filled out suspension forms, told them to clock out, go home and come back in 14 days when they could act like fucking adults. This resulted in one throwing a pen and a set of keys in my office so I gladly added 7 more days to his suspension and told him one more peep would mean termination. I asked them why they were willing to risk their jobs over being lazy assholes and not wanting to work 4 hours on a Saturday. Their response: "We both wanted to go huntin'." Well, boys, now you have 3 full, unpaid weeks of hunting. I sure hope that deer tastes good!! :o))

Grown Ups

I think when you're pushing 50 it's time to retire your middle school attitude:
I have had the WORST time trying to get along with one of my new co workers. She's a manager so it's a little trickier to deal with since I can't just write her up or fire her like I can someone on the desk or in housekeeping. She is ALWAYS late and then she leaves for hours at a time. I'm honestly not sure at all what she does other than run around in the her stupid little beetle and take her son lunch money... her 18 YEAR OLD SON, by the way!  Anyway, she got hired here and started immediately trying to act like a badass by writing people up for the stupidest shit and I told her, "Now, listen... you have to pick your battles because these people will just start quitting if you treat them like that." Of course, I was right. We've lost about 5 employees since she got here a few months ago and there's a good chance one of our other department managers is going to turn in his resignation soon because she keeps annoying him with dumb shit. Actually, I've already threatened my two weeks notice if the general manager didn't put a stop to her lack of professionalism and somewhat bullying towards everyone. For example... her shift is supposed to be 9am-5pm and she actually asked if she could get it changed to 11am-6pm (NOT EVEN AN 8 HOUR SHIFT) because she "just couldn't get up that early!" <--- What kind of grown ass woman can't wake her ass up and be at work by 9 am?? She constantly cries to everyone about her personal problems like her mom's health and her son's migraines. I understand that everyone has problems and I'm certainly not trying to be heartless but at some point, you have to learn to set that stuff aside when you come to work! And as for her son's migraines... SHUT UP!! I have a BRAIN TUMOR and I still work 40 hours a week so the fact that she won't let him drive, won't let him get a job and won't let him take full course loads at the community college is fucking ridiculous. If he has a migraine, then he should stay home but she shouldn't stop him from doing things at all because she's scared he MIGHT get one. What the hell is wrong with people?! She will come out of her office and say "Oh, I'm just going to run some lunch money over to my son," and then she leaves for 4 hours. Really?!?! It takes you 4 hours to take a grown man lunch money even though he only lives 3 minutes away. Her whole attitude at work is super sketchy and also, she is kind of crazy. She has severe mood swings and I literally don't know which one is going to come at me when I walk through the door. How 'bout this bitch put one of the front desk computers in her office because her's broke and then wouldn't give it back for us to do check ins!! I was about to reach deep inside and pull out my Warsaw, SC roots and show her what crazy actually looks like, but instead, I just walked away and came back to the situation calmly. She truly is the most unpleasant and horrible person I have ever had the misfortune of working with and if things are different within the next month, this blog may have to change it's title because I will no longer be working at a hotel! :)

Coworker Woes

Creeper status - code red:

All of my posts up to now have been about the idiotic guests, but let me take you into the inner workings of the hotel and talk about the shadiest employee we have. There is a guy that works for the housekeeping department but he doesn't clean rooms. He is a houseman, which basically means he does janitorial duties and he also works as a bellhop for a few hours on our really busy nights. There is no other way to describe this guy other than sketchy. He is hispanic but he speaks English pretty well and apparently he moved here from Florida because he got into some kind of trouble down there. What kind of trouble, I don't know, but after working with him for a few months, I could probably guess. He is the most annoying, most infuriating person to be around and for some reason he always seems to work during my shift. I literally cannot stand this guy or anything about him. I have told him this on several occasions and instead of taking the hint, he'll just bring me flowers and hearts that he makes out of napkins. WHAT THE EFF? When he first started he seemed really nice but I got the vibe that something was very off with him. I noticed after a couple days of working here that guests were telling me how friendly and helpful he was so I assumed he was doing a really good job and just went about my business. One morning during breakfast, I overheard him talking to a group of guests and noticed he was handing them comment cards. Apparently since the first day he started he had been bothering guests, trying to get them to give him good reviews and compliments, thinking it would cause the manager to give him a raise. What a moron. Obviously, he ended up getting in trouble because we are never supposed to tell a guest to review us or comment on our helpfulness. If a guest wants to do so on their own, fine, but we should never tell them to. So after he was told to stop harassing people into giving him good reviews, he became super annoying. All he does is stand at the front desk and talk about the dumbest shit ever. One day he asked me: "What would you do if I followed you home and spray painted your car?" SKETCHBALL. Um, I would call the freakin' cops and hopefully have you arrested, weirdo. And that's only if I don't light your melon head on fire. Other times, he'll come behind the front desk (I have no idea how he got the code) and just stand behind the second computer like he works here and then when guests go up to him, he has no clue what to do. If a guest came up to me, he would stand right behind me and talk over me while I was trying to check them in or out, whatever the case may be. I finally got fed up with him and just flipped out telling him he had no business behind the desk and if he decided to do it again, I'd have to tell management. Thinking I was finally rid of him ever talking to me again, I was creeper free for a week or so until he walked up to the desk and handed me an envelope one day. He said, "Keep this on the down low, Miss." Curious, I opened the envelope and found a list of movies he had bootlegged and was trying to sell. To be clear, I did not purchase any of these but it was almost laughable that he was even trying to sell them. Almost all of the movies were like 4+ years old and weren't even that good when they were new. Really? You're trying to sell me a bootlegged copy of Scream? Christ, people are such tards now a days!

During one of his bellhop shifts, no one could find him for a few hours, so we just gave up. I walked into the fitness center to refill my water bottle and nearly peed myself because when I turned the lights on because he was lying down on the treadmill watching tv. Of course, I blew up at him and told him to get the fuck out of the gym and start doing his job. He's always lurking in the dark and never seems to be around when something actually has to be done. I mean, I've caught this guy in the weirdest places during some of our busiest hours. He is an incredibly gross pig too. Apparently he treats his girlfriend/mom to his children like crap while eye raping every female he comes in contact with. He's a pig, a sketchball, a creeper, a lurker, a lazy bum, a pain in the ass, and pretty much the bane of my existence. Not to mention, he's always trying to get everyone to give him their tips. Why the fuck would I give you a tip that the guest left for me, douchebag? Stop spending your paycheck making unsellable bootleg dvds and then maybe you'll have money to buy a soda or a bag of chips for lunch! EVERYONE here hates him and we've all complained to management about 20 times each so hopefully he'll get fired soon or someone will throw a twig in the spoke of that ridiculous scooter he rides to work everyday and we'll never hear from him again. I know this sounds incredibly mean and I normally don't wish harm on anyone but if I had to pick one person in the world to throw in a bottomless pit, it'd be him.